A review of Brezicrew General Partners' and Harken Interiors' work on a five-figure gut rehab of a tower condominium.
Review of Brezicrew Partners General Contractors
In early Winter 2016 - Spring 2017 I hired Brezicrew Partners (Jason Kraus and Daniel Brazovan) to perform a five figure complete rehab of a one bedroom condo in Chicago. They had major quality problems. I wanted to document their work as a service to future potential customers.
Harken Interiors (Chris Sommers and Jaclyn Moser) designed the space and managed construction quality. Harken's design was good and they conducted themselves professionally. Their construction management was not good: for example, the bathroom tile had multiple different grout colors used by the contractor. They neither corrected nor mentioned the problem, nor did they address most issues below.
I have spent many hours and $3,050 re-doing Brezicrew's work, and I've more hours and dollars to go.
-- Garrett Smith, August 2017
Below are a list of the issues I had. Unless otherwise noted, the problem was not fixed before I asked Brezicrew to stop work, short paid them, and hired another contractor.
Shower tile grout is falling off in 1-4 inch segments: photo 1, photo 2.
Shower tile grout uses two different colors: photo 1, photo 2
Incomplete installation of hardware
New Brezicrew-installed bathroom vanity and plumbing had to be demolished, vanity re-ordered, and re-installed by another contractor.
Brezicrew re-mounted the vanity twice and, after damaging the vanity in the process, tried to repair the vanity drawer twice. They no-showed two times on a third repair attempt.
Bathroom floor was demolished and re-done by Brezicrew.
The first attempt was not flat and had three different grout colors: photo 1, photo 2.
The second attempt still has quality problems
Finishes were installed with an utter lack of care.
Loose and squeaking floor boards in low and medium humidity. It took my real estate agent literally 5 seconds after entering to point these out in the spring.
Brand new hardwood floors scratched while performing later work.
Grout, paint, and joint compound left on floor after cleaning: photo 1, photo 2.
Drywall and Ceilings
Cracking - due to building shifting. This is not Brezicrew's direct fault, but the building maintenance staff advised them to install expansion joints; Brezicrew didn't. A better contractor would have had a conversation about how to lessen this problem.
Workmen left slowly leaking water line open after they left. Twice: a second time even after I warned them.